Financial Services Associate - IV

Financial Services Associate I - IV

Sierra Central Credit Union is hiring a Financial Services Associate I - IV. This position focuses on providing exceptional customer service, processing transactions accurately, and promoting credit union services.

Provide accurate, prompt and professional member service while promoting credit union services, and actively participate in branch efforts to meet or exceed assigned production goals.

• Greeting customers and assisting them with banking needs
• Processing deposits, withdrawals, and other transactions accurately and efficiently
• Balancing cash drawers and reconciling discrepancies
• Cross‑selling bank products and services to customers
• Inputting new account/loan applicant requests
• Assisting customers with account inquiries and problem resolution in a professional manner
• Adhering to bank procedures and security protocols to ensure the safety of customer transactions
• Willing to travel and work at other branches as business needs dictate, sometimes on short notice

• High school diploma or equivalent
• Previous customer service experience preferred
• Comfortable with sales and cold‑calling
• Strong communication and interpersonal skills
• Ability to work efficiently in a fast‑paced environment
• Attention to detail and accuracy in handling transactions
• Knowledge of banking products and services is a plus
• Must pass a background check

Financial Service Associate I: $19.56 - $20.38
Financial Service Associate II: $21.00 - $23.00
Financial Service Associate III: $23.60 - $26.00
Financial Service Associate IV: $25.00 - $29.46

The position offers a competitive salary, benefits package, and opportunities for career growth within the organization.