Dermatology Practice Manager

Join Our Team at Skin and Cancer Institute!

Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!

Why Join Us?

At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.

Position Summary

The
Dermatology Practice Manager
is responsible for overseeing the day-to-day administrative and operational functions of a busy dermatology clinic. This role ensures efficient office workflows, regulatory compliance, a positive patient experience, and smooth coordination among clinical and administrative staff. The ideal candidate has prior experience in a healthcare office leadership role, is detail-oriented, and demonstrates excellent organizational and communication skills.

What You'll Do:

Administrative & Operational Leadership

• Organize and coordinate daily office operations to ensure a smooth and efficient workflow.
• Conduct regular staff meetings and communicate updates effectively across the team.
• Submit payroll on time; monitor and approve timecards and ensure disciplinary actions are submitted for repeated infractions.
• Work directly with senior management to update office policies and implement procedural improvements.
• Assist in the onboarding and training of new staff, completing all required checklists (3, 7, 12-week competencies).
• Maintain inventory of medical and office supplies; place orders (e.g., McKesson, sutures, gloves, etc.) twice monthly.
• Coordinate repairs and facility maintenance through proper channels.
• Respond to Klara, Teams, emails, and EMA tasks throughout the day.

Patient Experience & Front Office Oversight

• Ensure front and back office operations run smoothly, filling in as needed.
• Maintain a clean, safe, and welcoming environment for patients and staff.
• Monitor patient satisfaction, respond to Google reviews, and resolve complaints professionally.
• Ensure staff encourages patient feedback and promotes Google reviews using branded giveaways.
• Schedule appointments and adjust provider schedules in accordance with clinic guidelines.
• Confirm Mohs surgery days in advance with surgeon, tech, and senior manager.

Compliance & Reporting

• Ensure compliance with HIPAA, OSHA, and all applicable healthcare regulations.
• Maintain and submit reports including:
• Inventory Trackers (Levulan, Taheri products, skin subs)
• Sharps Tracker
• PA Log
• Pharmacy Inventory
• Biopsy Tracker & Pathology Logs
• Daily Patient-to-Staff Ratio
• Monthly Location Checklist
• Daily Manager Checklist
• Ensure all pending prescriptions are sent and CCOF notes are updated.

Team Oversight & Training

• Supervise staff to ensure job duties are completed accurately and on time.
• Provide coaching, training, and support to new and existing employees.
• Address and resolve employee questions regarding scheduling, supplies, or office procedures.
• Maintain accurate and updated staff schedules and lunch compliance.
• Attend biweekly manager meetings and communicate key takeaways to staff.

What We're Looking For:

Previous experience as a Front Office Lead, Office Administrator, or Practice Manager required.

• Experience in dermatology or a medical office setting strongly preferred.
• Excellent organizational and multitasking abilities.
• Strong leadership, training, and communication skills.
• Proficient with email tools, spreadsheets, databases, and EMR systems (EMA preferred).
• Knowledge of HIPAA, OSHA, and healthcare operations.
• Friendly, professional demeanor with strong attention to detail.
• Ability to handle sensitive information with discretion and confidentiality.

What We Offer:

• Competitive salary and benefits
• Health, dental, vision, and ancillary insurance options
• 401K retirement savings
• Paid time off
• Professional development opportunities
• Supportive and fair work environment

Apply Today!Be a part of a dynamic team that’s transforming skin health. We can't wait to meet you!

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