Retail Cosmetics Sales Associate - Prestige Beauty, Redding Mt Shasta

Retail Cosmetics Sales Associate - Prestige Beauty, Redding Mt Shasta

Full Time

Base Pay Range: $16.50/hr - $23.10/hr

Be part of an amazing story. Macy’s is more than just a store. We’re a story that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

As a Cosmetic Sales Colleague—also known as a Beauty Advisor—you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales. You’ll serve as an educator and beauty expert, offering expert advice, conducting product demonstrations, and providing tailored consultations—sometimes including makeup application and skincare recommendations.

Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through consistent follow‑up, virtual outreach, and personalized service—always with the goal of exceeding expectations and achieving sales goals.

• Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before starting, they review their sales goals, learn about new arrivals and top‑selling items, and stay up to date on current trends and promotions.
• On the floor, they focus on the customer—offering a warm welcome, making eye contact, and creating friendly, personal conversations to foster relationships that bring customers back.
• Throughout the day, they maintain a shoppable space by keeping the counter and sales floor organized, refreshing signage and pricing, and assisting with merchandise moves as needed to support a seamless customer experience. They finish strong—sharing our Loyalty program benefits, ensuring customers have everything they need, and ending with a sincere thank you.
• They believe service starts with each other—supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
• They know that excellence is a journey—they strive to improve every day, take pride in their work, achieve sales goals, and learn from each other to deliver individual and store results.

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Must be able to:
  Understand and communicate effectively with customers, co‑workers, and supervisors;
  Read and understand employment policies and safety rules/procedures in English.
• Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products.
• Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.
• Meet and surpass daily sales goals by delivering exceptional service.
• Be responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
• At least one year of customer service or selling experience required.

• Position requires talking, lifting, constant movement, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs., stooping, kneeling, crouching,…