Social Service Aide

Shasta County Social Service Aide

The current vacancy is in the Shasta County Health and Human Services Agency, Behavioral Health and Social Services Branch. Oral exam is tentatively scheduled for November 2026. Responses to supplemental questions are required. Final filing date:
October 28, 2026, at 5:00 PM. Salary information: $3,392 - $4,329 approximate monthly / $19.57 - $24.97 approximate hourly.

Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.

The Shasta County Health and Human Services Agency partners with the community to protect and improve the health and wellbeing of Shasta County residents. The Behavioral Health & Social Services Branch is dedicated to improving the well-being of our community through comprehensive mental health services and essential social services to adults, children, and families.

The Social Service Aide assists Social Workers by performing specifically designated tasks related to the improvement of family functioning and child and adult services; and performs related work as required. In Children's Services, the Social Service Aide is responsible for conducting visitation for children placed in foster care with parents, siblings, relatives, and other important connections. This includes scheduling, supervising, and documenting visits.

Social Service Aides may provide coaching or parenting education during visits. Additional duties may include but are not limited to transporting clients, cleaning visitation rooms and items, laundry, and assisting social workers with designated tasks.

Social Service Aide is a paraprofessional class. Incumbents assist Social Workers by relieving them of routine tasks such as performing assessments of clients in the In-Home Supportive Services program, instructing parents in the development of parenting and household management skills, and/or performing various tasks for the child and adult service programs. The Social Service Aide differs from the Social Worker in that the former requires a lower level of skill and training than the level required of a professional Social Worker.

Supervision Exercised and Received:
Incumbents in the Social Service Aide classification receive supervision from a Social Worker Supervisor or other higher-level supervisor or manager.

The ideal candidate will have some experience working with children, adults, and/or families who have experienced trauma. The ideal candidate has worked in a team environment, and/or in a role that supported the success of the individual or family with their goals. The ideal candidate works well with a team, shares in the values and practices to build strengths, and support the work of achieving improved outcomes.

The ideal candidate will be able to make an immediate positive impact on external and internal customers. With a professional attitude and appearance, the ideal candidate will demonstrate a desire for serving those in need while promoting community health and well-being. This individual will be a positive contributor to the site culture and exemplify the agency values of Collaboration, Adaptability, Respect and Excellence.

The ideal candidate will be good with communication, multitasking, organizing and have the ability to maintain strong interpersonal skills.

Duties may include, but are not limited to, the following:

Maintains a routine caseload of elderly adults who are infirm or incapacitated and receiving household services; conducts ongoing client needs assessments and verifies needs by contacting medical and health services providers; presents client assessments to professional staff for approval; completes narrative reports regarding a client's condition and services provided and/or recommended. Enters data regarding case and client information and contacts into automated system;

makes client referrals to medical personnel or social workers as needed; train and receive certification to deliver evidence or research based parenting services to families in the child welfare system; provides direct training and counseling to mentally ill and developmentally disabled parents on parenting and household management skills, and teaches families about nutritional meal preparation, budgeting and…