Data Manager

Data Manager

The closing date is 26 June 2026.

Opportunity to join the surgical division working with the general surgery & urology directorate. This role requires excellent computer and interpersonal skills to effectively communicate with clinicians and administration staff to ensure accurate data recording.

• Work closely with the Surgery rota coordinator to learn all aspects of the role to be able to provide adequate cover in times of leave & unavailability.
• Manage data reports, escalating to appropriate administration staff with clear instructions of updates to be made, examples include missing priority codes, missing clock starts/stops.
• Source, validate & document accurate RTT data in accordance with agreed practices and standards, ensuring the RTT data reported to the Department of Health is accurate.
• Monitor and ensure accuracy of data relating to inter-hospital transfers and respond to external queries relating to those data. Input the data into Trust systems in a timely and accurate manner.
• liaise with clinicians, nursing staff and administration staff as appropriate to achieve collection of accurate data.
• Educate medical, clinical and administrative staff within the division on the complex principles of clock start and stop validation and the use of RTT codes, compliant with the access policy.
• Identify any pathway trends or specific trends within specialties and highlight areas of concern.
• Collect additional data on an ad-hoc basis.
• Plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensuring anticipated difficulties in meeting deadlines are promptly reported.
• Participate in RTT (referral to treatment) meetings and present the current position of the Surgery & Urology departments.
• Maintain the high standards of the department by contributing towards individual and team objectives.
• Manage competing demands whilst working across the two directorates.
• Training new members of staff, whilst maintaining full-service cover.
• Any other tasks requested of the directorate management team.

• GCSE English and Maths at Grade C or above
• Advanced IT skills including Word, Excel, Outlook and Internet
• AMSPAR medical terminology qualification.

• Able to work in demanding conditions where there is a high volume of activity
• Accurate and attention to detail
• Willingness to work with team members to help develop office and communication systems in conjunction with evolving working practices
• Able to prioritise workloads
• Willing to work flexible hours

• Previous experience working in a busy office
• Working knowledge of Oasis / PAS / Bluespier / CLIP
• Previous experience of dealing with members of the public
• Previous medical secretarial / typing/hospital experience.
• Working knowledge of the RTT access policy.

• Knowledge and understanding of National Guidelines including 18 week RTT
• Self‑reliant, ability to work independently and as part of a team
• Working knowledge of Microsoft Office
• Good telephone skills
• Excellent verbal and written communication skills
• Good organisational skills

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Worcestershire Acute Hospitals NHS Trust