Repairs Service Administrator

Repairs Service Administrator

Hourly rate: £14.59

Working hours:

Monday-Friday 9am-5pm

Location:

Crossgate House Redditch B98 7SN

This is an office-based role for a temporary 3 month contract, with opportunity for
extension.

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Repairs Services Administrator to join the Housing Property Services department and provide administrative & customer service support by scheduling repairs for Council tenants.

Key Responsibilities:

* Manage and coordinate repair service requests efficiently, ensuring timeline and communication with customers and technicians.

* Schedule appointments and allocate resources to meet project deadlines.

* Maintain accurate and up-to-date records of service activities, work orders, and customer interactions.

* Liaise with technicians and internal teams to ensure smooth workflow and problem resolution.

* Provide exceptional customer service by responding promptly to inquiries and
updates.

What we're looking for:

* Strong organisational and multitasking abilities.

* Excellent communication skills, both verbal and written.

* Proven experience in an administrative role

* Proficiency with office software and scheduling tools

* Ability to work independently and as part of a team.

Apply now!

All offers will be subject to satisfactory compliance screening, including right to work in
the UK and references