Graduate, Business, Business Administration

Graduate Opportunities

• Job Title: Sales Administrator (Graduate)
• Contract Type: Full-Time, Permanent
• Location: Redditch, Worcestershire
• Hours: Flexible between 0800-18:00 / Early finish at 1pm on a Friday (37.5 hours in total)

We're recruiting two recent graduates who want to build a career with a growing business — people looking for a company to progress with, not just a job to fill.

This is a genuine entry-level start, and we're upfront about that: it's the first step on a structured path that can lead to sales and account management, operations, or marketing. We're far more interested in your ambition and how you think than in the job title on day one.

You’ll join our order processing and customer service team, supplying the hospitality and retail sectors. You’ll learn SAP (or equivalent ERP), track order accuracy, and coordinate with manufacturing and logistics to keep delivery performance on target — gaining a real, data-driven grounding in how a sales operation actually runs.

If you're a recent graduate ready to learn fast and grow with us, we'd like to hear from you.

In this role, you’ll sit at the centre of the order-to-delivery process — supporting the sales administration team and gaining first-hand exposure to how data accuracy, system discipline, and cross-department coordination drive customer service performance.

• Process customer orders accurately and on time, end-to-end from enquiry through to delivery
• Maintain accurate, up-to-date order and delivery records within SAP (or equivalent ERP system)
• Track order status and flag discrepancies, working to keep data integrity high across the system
• Coordinate with manufacturing and logistics teams to confirm delivery schedules and resolve timing issues
• Handle day-to-day customer queries professionally, escalating complex issues to senior team members
• Support reporting on order processing performance and delivery KPIs
• Contribute ideas for process improvement as you build familiarity with the systems and workflow
• Work closely with sales, operations, and customers as a key point of coordination

Essential:

• A recent degree
• Strong attention to detail and process discipline
• Comfortable working with data, systems, and structured processes
• Good written and verbal communication skills
• A proactive, customer-first mindset
• Ability to manage multiple priorities and meet deadlines

Desirable:

• Interest in a long-term career in sales operations, account management, business analytics or marketing
• Previous part-time, placement, or internship experience in an office or customer service environment

• Genuine entry-level grounding — no prior sales operations experience required
• Career pathway into sales and account management, operations, or marketing
• Direct exposure to SAP/ERP systems, KPI reporting, and supply chain coordination
• Work across the hospitality and retail sectors with strong long-term demand
• Structured support from an experienced sales administration team
• Salary to be confirmed

We are an equal opportunities employer.