Customer Assurance & MI Reporting Specialist
Job in
Redditch, Worcestershire, B97, England, UK
Listed on 2026-06-25
Listing for:
Arcus FM Limited.
Full Time
position Listed on 2026-06-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Arcus FM Limited. is seeking a Customer Assurance Agent for their Redditch site. In this role, you will be the go-to person between the Helpdesk and Planning teams, managing inboxes and answering complex queries.
This position requires exceptional customer service skills, problem-solving abilities, and proficiency in Excel. You will create Management Information reports, ensuring accuracy and timely resolution of incidents, making a meaningful contribution to the team.
The role offers a competitive salary, bonus potential, and excellent company benefits.
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