Logistics Coordinator

Job in Redditch, Worcestershire, B97, England, UK

Listing for: Macgregor Cavendish (UK) Ltd

Full Time position
Listed on 2026-06-26

Job specializations:

Customer Service/HelpDesk
Office Administrator/ Coordinator
Business
Office Administrator/ Coordinator

Salary/Wage Range or Industry Benchmark: 25000 - 30000 GBP Yearly GBP 25000.00 30000.00 YEAR

Logistics Coordinator - Beoley

Salary up to GBP
30K base plus benefits (depending on experience)

The Role

To deliver pro‑active service in all aspects of the International Solutions and International Mail jobs undertaken on behalf of UK customers
To provide quotations and bespoke solutions for UK customers maintaining sustainable contribution for the business
To provide booking and service support for the Heavyweight products
To analyse customer profiles and attain the best service and cost provided by International Solutions' suppliers
To develop supplier relationships to maintain SLAs and identify cost efficiencies for International Solutions and International Mail suppliers
To ensure timely and accurate billing information for all International Solutions' products
To assist in resolution of all customer/supplier queries and complaints relating to all our International services
To keep an administrative audit trail at all times and ensure jobs are followed through to resolution
To provide assistance with Network enquiries and International products and services
To support the team by providing cross‑functional support for all products and services as required

The successful candidate will need to:

Have excellent interpersonal skills
Be customer focused
Have experience in International Logistics or Freight Forwarding
Have excellent organisational skills with the ability to prioritise and plan workload
Have a professional telephone manner
Be proficient in MS Word, Access, Excel and Power Point
Be a self starter who takes initiative
Be flexible in approach to additional duties
Display a professional attitude and be a good team player

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