Customer Support Coordinator — Frontline Helpdesk
Job in
Redditch, Worcestershire, B97, England, UK
Listed on 2026-08-15
Listing for:
Arcus FM
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Arcus FM in Redditch is recruiting a Customer Support Coordinator on a permanent basis. You’ll be the first point of contact for stores needing assistance, handling reactive calls, creating Work Orders and chasing Engineers to provide updates.
The role offers a rotating 40-hour week (Mon – Fri 06:00–14:00 / 12:00–20:00) with every other weekend and staggered days off when weekends are worked, plus apprenticeship progression opportunities.
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