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Insurance Customer Service Specialist

Job in Redditch, Worcestershire, B97, England, UK
Listing for: NFU Mutual
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Salary/Wage Range or Industry Benchmark: 25000 - 30000 GBP Yearly GBP 25000.00 30000.00 YEAR
Job Description & How to Apply Below

NFU Mutual in Redditch is seeking a Customer Service Adviser to be the first point of contact for customers. You will handle new sales enquiries, policy changes and claims, with proactive, friendly support.

The role includes admin tasks, preparing files, and processing renewal documents. Working Monday to Friday, 8:30am–5:00pm, you will build knowledge of NFU Mutual products, identify cross‑selling opportunities, and deliver a high‑quality customer experience.

We invite applications for the Insurance Customer Service Specialist position located in Redditch, England, United Kingdom.

We would love to welcome a new Insurance Customer Service Specialist to our group in Redditch, England, United Kingdom.

For the Insurance Customer Service Specialist position at NFU Mutual, we are reviewing applications now.

Step into the Insurance Customer Service Specialist role at NFU Mutual in Redditch, England, United Kingdom and grow with us.

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