Placement Student - Customer Account
Job in
Redditch, Worcestershire, B97, England, UK
Listed on 2026-10-15
Listing for:
Cummins Inc
Apprenticeship/Internship
position Listed on 2026-10-15
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
We are looking for an enthusiastic Customer Support student to join our team specializing in Supply Chain Planning at our Drivetrain and Braking Systems Site in Redditch. During your placement with us, you will learn how a major global organization operates, gaining the tools and exposure you will need to become an expert in the industry. This role is available to candidates who qualify for a placement year and will commence Summer of 2027.
In this role, you will make an impact in the following ways:
- Supportcustomerswithenquiriesrelatingtoorders,deliveries,products,andaccountinformation.
- Monitorandmanagecustomercases,ensuringtimelyupdatesandresolution.
- Workcloselywith Sales,Supply Chain,Logistics,andotherinternaldepartmentstosupportcustomerneeds.
- Assistwithordertrackingandcommunicationofdeliveryupdates.
- Helpmaintainaccuratecustomerrecordsanddocumentation.
- Supportreportingactivitiesandanalysecustomerservicetrendswhererequired.
- Contributetoprocessimprovementinitiativestoenhancethecustomerexperience.
- Participateinteammeetings,projects,andcontinuousimprovementactivities.
- Studyingtowardsadegreein Business,Customer Service,Management,Supply Chain,orarelateddiscipline.
- Strongcommunicationandinterpersonalskills.
- Customer-focusedwithaproactiveandpositiveattitude.
- Goodorganisationalskillsandattentiontodetail.
- Comfortable using Microsoft Office applications ,particularly
Exceland
Outlook. - Abilitytomanagemultipletasksandworkeffectivelywithinateam.
- Eagernesstolearnanddevelopwithinafast-pacedbusinessenvironment.
Are you ready to take on the Placement Student - Customer Account Support role at Cummins Inc?
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