Customer Service Leader – Manufacturing & Ops Excellence
Listed on 2026-10-25
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, Bilingual, Customer Success Management
DS Smith Plc in Redditch is seeking an experienced Customer Service Manager to lead and develop the Customer Service function in a fast-paced manufacturing setting. You will drive service excellence, oversee a high-performing team, and collaborate with Sales, Operations, Production and Supply Chain to meet customer demand.
You will champion process improvements, manage orders and inventory, and resolve complex customer issues while maintaining strong relationships with stakeholders.
This opportunity is for the Customer Service Leader – Manufacturing & Ops Excellence role at DS Smith Plc.
We appreciate your interest in this position.
Join DS Smith Plc and contribute to our ongoing work.
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This posting is for the Customer Service Leader – Manufacturing & Ops Excellence role at DS Smith Plc, based in Redditch, England, United Kingdom.
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