Technical Account Manager

The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and marine.

They are seeking to recruit a Sales Engineer for their operations in the Redditch area.

Salary – £35‑£45k per annum.

Hours of work are Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm.

Benefits include private medical insurance, employee discounts, staff social events and free parking.

The main responsibility of the role is to carry out effective technical account management, accurate quotations and technical drawing support. The role requires a candidate with a strong technical engineering background, experience with CAD software and excellent communication skills.

• Be the primary contact for assigned customer accounts, continuously ensuring customer satisfaction and retaining existing clients.
• Understand client requirements, applications and provide extensive technical engineering support.
• Prepare detailed quotations based on client specifications and project scope.
• Ensure quotations are in line with company pricing structure.
• Monitor account performance and identify opportunities for growth.
• Follow up on support for quotations.
• Create and modify CAD technical drawings.
• Coordinate internally with engineering, production and logistics teams to ensure smooth and accurate delivery of solutions.

• Proven experience in a technical engineering role such as sales engineer, project manager or technical sales.
• Sound CAD expertise.
• Proficiency in Microsoft Office.
• Strong interpersonal and communication skills – able to carry out presentations internally and externally.
• Pro‑active approach and good problem‑solving ability.
• Ability to visit client sites (approx once a month) and travel when required.
• Experience of ERP/CRM systems will be advantageous.

The company is based in Redditch and is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon and Evesham.

Please apply now to be considered for the vacancy!

The role is being advertised on behalf of Pertemps, a recruitment agency.