Travel Advisor
Listed on 2026-01-11
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Entertainment & Gaming
Customer Service Rep
Job Description
Tesco Travel Money Advisor Tesco Redditch Part Time
Job Type: Permanent - Part Time
Hours per week: 16 hours
Salary: £13.00 per hour + Monthly Bonus incentive
Working PatternsThis job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
BenefitsA wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
A wide range of employee discounts provided by Bravo Benefit
Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtimep>
25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
Opportunity to earn a monthly bonus on top of base salary for hitting targets
Pension with a great Pension Provider Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. Its their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
Whatwill you be doing?
Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination.
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
Engaging with customers to process all foreign exchange transactions accurately and efficiently.
Delivering on key performance goals both procedural, operational and customer focused.
Utilising your keen eye for detail to process daily online FX request and deliveries.
Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
What do I need to have?Numerically proficient – you’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily.
IT proficient – you’ll be dealing with computers and in-house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
Great Communicator – you’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
Desire to succeed – you’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
What does the interview process look like?Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
Step 2 – You’ll then be invited to an online interview with one of our Talent Acquisition Partners. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you. Given you’d be working with vast amounts of money on a regular basis there will also be a small numerical and accuracy test too that you’ll complete.
Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face‑to‑face and have the opportunity to see what the working environment looks like. The Bureau Manager will be able to tell you more about the day‑to‑day responsibilities and answer any remaining questions you have.
Step 4 – If the bureau visit goes well, we’ll reach out and offer the…
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