Pensions Administrator

Looking for the next step in your career? Voted Best Pensions Administrator in the Country for the 4th year in a row, and Administration provider of the year 2025, Broadstone are growing and need experienced Pensions Administrators to help support the journey!

Location: Redditch

Who are we? Broadstone is a thriving consultancy offering a wide range of services in pensions, investments, and employee benefits. Established in 1989, the business has grown from a small team to a workforce of around 850, brought together by a desire to provide a personal, expert service to all who put their faith in us. We take pride in assisting small and medium sized pension schemes who lack the time or resources to address increasingly challenging issues themselves.

Broadstone promotes an inclusive working environment and recruitment process, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. Please let us know if you require reasonable adjustments.

We operate out of 13 regional hubs stretching from London to Glasgow.

Due to continued growth, Broadstone has an exciting opportunity for an experienced Pensions Administrator to join the De-risking and Endgame Solutions (DES) team. The DES Team carries out a range of functions, such as helping schemes ready themselves for buyout to supporting schemes with insolvent employers through the PPF assessment period. A fundamental goal for the team is to provide exceptional service whilst ensuring members of these schemes are paid correct benefits and achieve the best possible outcome, whether that is buyout with an insurance company or transfer to the PPF.

• Completing calculations in relation to member benefit entitlements
• Responding to queries from various stakeholders
• Preparing and collating information as requested

• Educated to A Level standard or equivalent
• Previous experience carrying out a similar role with a third‑party administrator or in‑house occupational pension scheme
• Experience working with DB Pension Schemes
• Proven ability to deliver an exceptional customer experience
• Excellent written and verbal communication skills
• Numeracy skills and strong attention to detail
• Solutions driven individuals with a focus on continuous improvement
• Studying towards or completed relevant professional qualifications is desirable

• Competitive salary and discretionary annual bonus
• 25 days holiday plus bank holidays (with option of buying more)
• Work‑Life balance. Hybrid work options, family friendly policies and a comprehensive wellness program
• Generous pension scheme
• Group Life Assurance
• Income Protection
• Fully supported study programme, including membership of the Pensions Management Institute (PMI), exam fees and exam leave
• Health cash plan (Level
  1)
• Additional optional benefits (including holiday purchase, carbon offsetting and tech discounts)
• Social events
• Volunteering opportunities

To submit your CV for our Pensions Administrator opportunity, please press ‘Apply’ now.

If you are interested in this opportunity and wish to have a confidential conversation about the scope and expectations, please contact

Broadstone reserves the right to close our vacancies early and will endeavour to respond to all applicants. However, if for any reason you have not heard back within 28 days of applying, please assume that you have been unsuccessful on this occasion.