Senior Neighbourhood & Tenancy Officer
Job in
Redditch, Worcestershire, B97, England, UK
Listed on 2026-09-28
Listing for:
Wmjobs
Full Time
position Listed on 2026-09-28
Job specializations:
-
Government
Government Administration, Human Services/ Social Work -
Social Work
Government Administration, Human Services/ Social Work
Job Description & How to Apply Below
Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.
The role- Provide everyday practical support, guidance and mentoring to the team of Neighbourhood & Tenancy Officers and Advisors, to professionally and compliantly deliver the Councils statutory housing services in accordance with the Acts of Housing, Localism, Leaseholders, Local Government, Anti-Social Behaviour Act, ASB Crime & Policing Act, Prevention of Social Housing Fraud, and other relevant legislation, policy and best practice.
- Support all officers, systems, and processes in operating the Housing Service.
- To manage a small patch of properties, while wholeheartedly and positively supporting and leading the Neighbourhood & Tenancy Officers and Advisor to professionally and compliantly deliver the Councils statutory housing and leaseholder services under the Housing Act and other relevant legislation.
- Support the Neighbourhood & Tenancy Team Leader in ensuring that all Neighbourhood & Tenancy Officers are delivering the requirements of their roles as set out in the Job Description and Person Specification.
- A min level 3 qualification related to housing management or social housing practices.
- At least 3 years demonstrable experience specific to the role, or demonstrable experience, with transferable skills within the social housing sector.
- At least 1 year relevant and recent experience in a senior or managerial role
The Councils offer a range of staff benefits:
- pension
- generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
- flexible working, where appropriate
- Employee Assistance Programme
- access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
Interviews will take place on 22nd & 23rd October 2026.
Attached documentsSenior Neighbourhood Tenancy Officer JD PS.pdf
Position Requirements
10+ Years
work experience
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