Team Administration Manager

We are currently looking to recruit an enthusiastic and motivated Administration Team Manager. This post supports Redditch Neighbourhood Team delivering a quality service to patients and their parents/carers. The Neighbourhood Teams across Worcestershire provide a range of community-based health services. We treat people in their homes to prevent hospital admission and to enable safe discharges home. As an Administration Manager, you will line‑manage administrators in the team, use your excellent communication skills, spreadsheets and minute‑taking;

work autonomously, be flexible, prioritise your own workload, act on your own initiative and ensure that procedures are in place to deliver a service that meets the Trust's targets and standards. This role is full time and includes being part of a bank holiday and weekend rota. Please note the Trust is unable to provide sponsorship for this role; you must have current right to work in the UK.

If you are employed on an acceptable time‑limited visa, there is no guarantee of sponsorship at point of expiry.

• Supervise a team of administrative staff including undertaking appraisals, supervision, training and development and Band 3 and Band 2 staff.
• Take calls and deal with clinical team members, supporting them with sharing of patient information and use of information technology.
• Provide information and support to managers on the performance and conduct of members of staff and support with all informal and formal processes.
• Maintain annual leave records for the team, liaising with line manager and other managers to ensure appropriate and continuing cover.
• Work with the Operational Lead to lead on the introduction and proactive management of any new processes and initiatives.
• Work with the Operational Lead to ensure that reports and data are accurate for the team.

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4,500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work‑life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service.

We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website. We encourage you to read the attached applicant guidance notes.

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