Antenatal Clinic Administrator

Mynd nôl Worcestershire Acute Hospitals NHS Trust

The closing date is 22 March 2026

This advertisement Is currently only open for candidates from Hereford And Worcestershire NHS.

Antenatal Clinic Administrator

Areyou organised, compassionate, and ready to make a real difference in patient care? Join Worcestershire Acute Hospitals NHS Trust as an Antenatal Clinic Administrator and play a vital role in supporting our Maternity service.

You’ll be supporting the antenatal pathway responsible for managing patient referrals, scheduling appointments, and ensuring a smooth, patient-focused booking process. You’ll work closely with clinical teams, consultants, and administrative colleagues, providing excellent communication and support to patients and staff alike. If you thrive in a busy environment, enjoy problem-solving, and are committed to delivering outstanding, high-quality healthcare, we’d love to hear from you.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester.

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Job Purpose:

To provide effective coordination and administration of the maternity referrals and waiting lists, involving the scheduling of patients countywide.

General Duties:

• Listen and advise on patient queries regarding appointments.
• Ensure patients receive the correct instructions and correspondence related to their specific procedure.
• To receive new referrals for appointments and procedures and ensure they are added to the waiting list within agreed timescales.
• To book patients for appointments in a professional and timely manner.
• Administer booking process for elective admissions, generating patient letters where required.
• Maintenance of Patient Administration Systems (PAS) and maternity electronic patient records system (Badger Net) records and the scheduling records to ensure a full audit trail is available for each patient.
• To ensure that confirmed bookings are added to PAS / Badger Net and any other relevant scheduling systems.
• To organise and send the necessary correspondence and/or documentation. This will involve using the Patient Administration System (PAS) and or Badger Net.
• To monitor and action Patient Tracking Lists (PTLs), informing the Antenatal Clinic Manager of any potential breaches as soon as possible.
• To receive and action requests to cancel or reduce clinic sessions. Input the details onto the scheduling system to ensure that no patients are booked on untounstaffed sessions.
• To search for the next available booking slot to ensure that patients are offered the earliest possible date within the maximum waiting time, according to the booking rules and priority category.
• To assist in the scheduling of caesarean sections and book pre-operative appointments.
• To ensure that the Antenatal Clinic Manager is informed well in advance if the waiting time is likely to go over the maximum wait or if cancelling a session will lead to a waiting time breach.
• To manage and administer the waiting lists for the…