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Helpdesk Scheduler – Operations Planner
Job in
Redditch, Worcestershire, B97, England, UK
Listed on 2025-12-31
Listing for:
Arcus FM Limited.
Full Time
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading facilities management company is seeking a Helpdesk Agent to join their Central Operations Planning team in Redditch. The role involves scheduling engineers for various work orders, coordinating with stakeholders, and ensuring compliance with set SLAs and KPIs. Ideal candidates will possess strong communication and computer skills along with a commitment to problem-solving. The position offers a salary of £25,853 per annum, plus additional benefits including a 4% bonus and training sponsorship.
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