Head of IT

Amco Park, Ravensbank Business Park, Acanthus Road, Redditch, Worcestershire, B98 9EX
United Kingdom

Head of IT Redditch Full Time

Amco is a £60m turnover, Redditch based, global logistics specialist across 4 sites, providing supply chain solutions that support the critical movement of goods worldwide by road, sea, air, and rail. We serve a wide range of industries, including electronics, food, and industrial, and are also specialists in automotive parts logistics, working closely with luxury vehicle manufacturers.

Technology is a core enabler of our business, and we invest consistently to build on our capabilities, serve our customers and team, and remain at the leading edge of innovation in a competitive market.

Leading a small team of specialists, the Head of IT will oversee our day-to-day internal systems, collaborate with the Senior Management team and Directors to ensure smooth operations, and develop strategic road maps for technology development. The role will also involve overseeing key projects and driving innovation across the business.

Key focus areas are Service Delivery, Digitalisation, AI & Information Security

• Oversee thedaily operations of the IT department, ensuring high availability and performance of systems and services
• Manage IT support, infrastructure, and service delivery across the organisation
• Ensure SLAs and KPIs are met, driving continuous improvement in service quality
• Act as an escalation point for service issues
• Provide technical guidance across infrastructure, cloud services, and security
• Ensure robust cyber security and compliance practices are in place
• Own and deliver an IT road map that supports the businesses objectives
• Lead IT projects, including development, infrastructure upgrades, and integrations
• Identify opportunities for innovation, automation, efficiency and AI initiatives
• Manage budgets, vendors, and third-party relationships

• Proven experience managing IT operations in afast-paced organisation
• Experience running abusy IT service functionmanaging multiple priorities
• Strong stakeholder management and communication skills
• Demonstrable experience delivering IT strategies and road maps

• You are driven by using technology to create positive business outcomes and you understand how important technology and systems are to successful business operations
• 5 years+ of experience leading an IT department and team management
• You’ll have worked in a logistics, manufacturing or similar fast paced environment where you’ve been subject to challenging deadlines and delivering technology that’s robust
• Deployed a service driven management approach using frameworks such as ITIL
• A strong understanding of support infrastructure and experience of business systems deployment and change
• Have a technical understanding that allows you to guide, challenge and arbitrate on technical & architectural decisions.
• Experience with the management of Microsoft 365 and cloud services
• A good understanding of cyber security best practice as well as IT governance
• Excellent stakeholder management and communication up to Board level

• We believe in taking great care of our team. When you join us at our AMCO Park head office in Redditch, you will enjoy:
• Time to Unwind: 25 days holiday (plus bank holidays), with an option to purchase up to 5 additional days.
• Financial Perks: A Competitive Salary of £60-65k per annum, depending on experience, with Pension scheme
• Health & Wellbeing:
  Comprehensive healthcare cash plans (covering dental, optical, and physio), digital access to GP appointments, and life insurance
• The Culture: A flat management structure where your voice is heard quickly, plus a packed social calendar of events!

Please note, we are unable to provide employment sponsorship to candidates.