European Operations Coordinator

Our client, one of the largest independent freight forwarders in the midlands, offering worldwide transport services by air, road and sea, are looking for a European Operations Coordinator to be based at their offices in Redditch, Worcestershire.

On

Offer:

* Opportunity to join a highly regarded logistics specialist

* Based at a modern purpose-built office

* Offering an attractive salary up to £35K, dependent on skills and experience

* Contributory Pension

* Working hours:

Monday – Friday, 8:30am – 5:30pm

Main Purpose of the Role:

Reporting to the Operations Manager, this position forms part of the existing Road Freight Forwarding Operations Team. It requires the jobholder to coordinate the day to day UK & European road transport sections and all of the related administration. To build relationships with the existing clients and always deliver a high standard of customer care at all times.

Duties and Responsibilities:

* Coordinate the day to day bookings of European and UK road transport jobs.

* Processing where appropriate both export and import customs clearance.

* Raising job files and all of the appropriate paperwork

* Processing jobs through Multifreight software system

* Extensive client liaison to include quotations, follow up, bookings and problem solving

* Extensive supplier liaison to include rate negotiations, bookings and problem solving

* Internal liaison with the Sales Team, assisting with quotations and service information

* Managing the jobs from start to finish in line with the client expectations and communicating effectively any service issues

* Maximising the gross profit by negotiating with the supplier base

* Proactively contacting the existing clients to maximise business potential

* Invoicing jobs on completion

* Populating internal analysis and key statistics

* To be involved in the operations and sales meetings, where current jobs, quotes, problems, entertaining and other relevant topics are discussed along with the previous week’s trading activity

* Coordinating the warehouse goods in and out and stock control.

* Loading and unloading of vehicles using counter balance forklift.

To be Considered:

• Ideally European freight forwarding or UK transport operations experience.

• Customer Service Experience.

• Good communication skills

• Good organisational skills

• Good attention to detail

• Can work to deadlines and handle pressure

• Quick thinker / Problem solving

• Self-motivated and enthusiastic character

For full details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry