Rent Team Leader

Overview

Bromsgrove and Redditch Councils, situated in North Worcestershire, share services and are committed to being a customer-driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

Be responsible for leadership and day to day line management of the Senior Housing Income Officer, Housing Income Officer and Housing Income Advisor. Support the Housing Income Manager in ensuring that the Rent Officers, and Housing Income Assistant are delivering the requirements of their roles as set out in the Job Description and Person Specification, and that monitoring and management of individual performance is clear, transparent, and consistent.

• Provide leadership and line management for the Senior Housing Income Officer, Housing Income Officer and Housing Income Advisor.
• Support the Housing Income Manager to ensure delivery of role requirements for Rent Officers and Housing Income Assistant, with clear, transparent performance monitoring.

• In-depth knowledge of housing legislation, regulation, and policy related to tenancy, leaseholder, and housing debt recovery.
• Experience of staff management, including dealing with conflict, resistance, complex and contentious issues, and performance management.

• At least three years demonstrable experience of working in Housing Services, preferably with one year at Senior Officer or Team Leader level.
• At least 3 years demonstrable experience specific to the role, or demonstrable experience with transferable skills within the social housing sector.
• At least 2 years relevant and recent experience in a senior or managerial role.

The Councils offer a range of staff benefits:

• Pension
• Generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
• Flexible working, where appropriate
• Employee Assistance Programme
• Access to employee benefits platform with discounts for high street shops, leisure, holidays, salary sacrifice schemes, and more

Closing date for the receipt of completed applications – 2 March 2026 (midnight).
Interview date – Friday 13 March 2026.

Need further information? Please contact Claire Jones (Recruiting Manager) on  ext 2621 or email claire.jones2@ If this role interests you, please select the 'Apply' button. If you experience difficulties applying online, contact HR recruitment team at recruitment@

This post is exempt under the Rehabilitation of Offenders Act 1974 and as such appointment will be conditional upon the receipt of a satisfactory response to a check of criminal records via the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.

2. Rents Team Leader JD PS.docx