Greggs Bakery Assistant
Listed on 2026-06-15
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Retail
Retail Associate/ Customer Service, Retail Sales, Customer Service Rep, Retail Support
Greggs Bakery Assistant – Bentley (18+)
We have an exciting opportunity for a Bakery Assistant at Greggs Bentley. As a Bakery Assistant you will support the store management team, create a positive customer experience, and contribute to the continuous improvement of the store through our core principles of Brilliant Basics, Moments of Wow, Food for Later and Food for Now.
Work 16 hours per week. Shifts are 4 am‑12 pm or 12 pm‑7:30 pm, and include weekends and bank holidays.
Key Tasks / Responsibilities- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and helping customers find the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Upselling selected products to customers and highlighting multi‑buy offers to maximise sales.
- Working stock: checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiry dates.
- Completing additional assigned tasks such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies, procedures and processes.
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a ‘Challenge 25’ policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
- Excellent benefits package including:
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and diverse culture.
- Outstanding Training & Development.
- Gain hands‑on experience in a high‑volume, fast‑paced convenience store.
- Proactive promotion of internal candidates.
- Paid breaks.
- Free tea & coffee.
- Early access to your pay through Early Pay.
- 24/7 access to your payslips and rosters via HR/Payroll portal.
- Well‑being support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme, NEST pension scheme.
- Company Life Insurance worth 1 × annual salary and 6 × annual salary with Company Pension Scheme.
- Extra holidays – purchase scheme.
- Cycle to work – bicycle purchase scheme.
- Long service awards.
Up to £12.25 per hour (depending on age). Permanent contract, 16 hours per week (more may be required).
DepartmentRetail SPAR jobs (inc Greggs/Subway) – Customer Team Member.
Inclusive EnvironmentWe are a Disability Confident Committed employer dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Equal Employment OpportunityWe welcome applications from all qualified individuals and we do not discriminate on the basis of race, religion, creed, nationality, gender, sexual orientation, age, disability, marital status, veteran status or any other protected characteristic.
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