Store Operations Manager

Store Operations Manager Redditch Johnstone’s Decorating Centre Full Time | Permanent Position Summary

We now have an exciting, permanent vacancy for a Store Operations Manager within our Architectural Coatings division. We’re looking for a customer-focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.

• Competitive starting salary of with yearly reviews
• Excellent uncapped commercial bonus scheme, paid quarterly
• 33 days of annual leave, including bank holidays
• Guaranteed 39 hours pay per week with overtime or lieu time available
• Great work/life balance:
  Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
• Generous company pension contributions
• Excellent career progression:
  We develop our people with online opportunities and the PPG Training Academy
• Fantastic company-funded private healthcare plan, with options to extend coverage to family members
• Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
• Colleague recognition program that recognizes and rewards our colleagues
• Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
• Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme

As a Store Manager, your responsibilities will include:

• Oversee the day to day running of the store, ensuring customers and staff have everything they need
• Serve customers on the trade counter and in store, in a friendly and professional manner.
• Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
• Ensure your store always looks well-presented and clean.
• Follow stock management procedures by taking in deliveries and keeping the shelves full.

• Previous management or supervisor experience desirable
• Previous experience in a customer facing environment
• Good communications skills with a positive customer focusses attitude
• Good understanding of IT systems
• Flexibility towards working hours and duties
• Driving license is needed for this role

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways thandoes any other company. To learn more, visit  and follow @PPG onX.

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, movefastanddon’tstop until we solve their biggest challenges. When our customers win, we all grow.

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

Productive. Collaborative. Accountable. No matter our role, weidentifyproblems, takeownershipand always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support ourfrontline,the faces of PPG to our customers.

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace newtechnologiesand leverage agility and speed as strengths.

Strong. United. Passionate. We work safely, act withintegrityand value our diverse perspectives. We celebrate achievements and take pride in the…