Senior Sales Support Administrator

Looking for More Than Just an Administration Role?

Are you an experienced administrator, sales coordinator, customer service professional, or order processor looking for the next step in your career?

Adecco Worcester are looking for a highly organised and proactive Sales Support Administrator to join our clients growing team. This is more than a traditional administration role-it's an opportunity to become a key part of a busy commercial function, supporting sales activity, driving operational efficiency, and helping ensure an excellent customer experience.

If you enjoy working in a fast-paced environment, thrive on organisation, and want to develop your skills within a supportive business that values progression, we'd love to hear from you.

As a Senior Sales Support Administrator, you'll play a vital role in supporting the day-to-day activities of the sales team. You'll coordinate customer enquiries, quotations, and orders while ensuring information is processed accurately and efficiently.

You'll work closely with colleagues across the business, gaining exposure to commercial reporting, customer relationship management, and sales operations, making this an excellent opportunity for someone looking to build a long-term career within a growing organisation.

Key Responsibilities

Processing customer enquiries, quotations, and sales orders accurately and efficiently
Providing excellent customer service via telephone and email
Supporting the sales team with day-to-day administrative activities
Monitoring quotation and order progress to ensure customer expectations are met
Maintaining accurate records and updating internal systems
Assisting with sales reporting and management information
Preparing weekly sales and performance statistics
Liaising with internal departments to ensure smooth order fulfilment
Supporting process improvements and operational efficiency initiatives
Ensuring compliance with company procedures and quality standards
Assisting with customer visits, exhibitions, and business events when required

What We're Looking For

We are keen to speak with candidates who have experience in sales administration, customer service, internal sales support, order processing, commercial administration, or office coordination.

You will also have:

Excellent organisational and time-management skills
Strong attention to detail and accuracy
Confident communication skills, both written and verbal
A positive, proactive approach to problem-solving
The ability to manage multiple priorities simultaneously
Good Microsoft Office and systems experience
A genuine desire to learn and develop professionally

Experience with in engineering, manufacturing, technical, or industrial sectors would be advantageous but is not essential.

Why Join?

A varied and rewarding role with real responsibility
Opportunities for career progression and professional development
Exposure to commercial operations and business performance reporting
A supportive and collaborative team environment
The chance to make a genuine impact within a growing business
Long-term career opportunities for ambitious individuals

Apply Today!

If you're a strong administrator who enjoys customer interaction, thrives in a busy environment, and is looking for an opportunity to develop your career beyond traditional administration, we'd love to hear from you. Please contact Gemma at Adecco today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.