Sales & Operations Administrator

Position: Sales & Operations Administrator
Sales & Operations Administrator

Redhill, Surrey

£32,000 per annum

Monday to Friday, 08:30 – 17:00

Company Overview

Talented People are recruiting on behalf of a growing business within the construction industry. This is an exciting opportunity for a proactive and detail-focused administrator to join a friendly, close-knit team supporting both sales and operations.

Role Purpose

To manage customer enquiries, quotations, and order processing while maintaining accurate records and scheduling jobs efficiently. This role plays a key part in delivering excellent service and ensuring smooth day-to-day operations.

Key Responsibilities

* Handle incoming phone and email enquiries from customers.

* Prepare and send accurate quotations and follow up to secure conversions.

* Process contract orders and maintain accurate sales records.

* Keep CRM systems and internal databases up to date.

* Schedule jobs and prepare the required paperwork.

* Support general office administration duties.

* Resolve customer queries relating to ongoing projects.

* Liaise with the Sales Manager and Operations teams to ensure timely project delivery.

* Contribute to improving office processes and workflows.

* Uphold company standards in communication, presentation, and teamwork.

* Support colleagues and promote a positive team culture.

* Ensure compliance with company policies and health and safety standards.

* Maintain confidentiality and professionalism at all times.

* Deliver high-quality customer service with a strong attention to detail.

Skills & Experience

* Proven experience in administration, coordination, or customer service.

* Excellent verbal and written communication skills.

* Strong IT and CRM system skills.

* Highly organised, accurate, and detail-oriented.

* Able to work in a fast-paced environment with multiple priorities.

* Experience in hoist hire or construction equipment hire is desirable