Claims Administrator

Full time | Team One UK recruitment | United Kingdom

Posted On 28/08/2026

Administration

Work Experience 0-1 year

£24,500 per annum

City Redhill

Province Surrey

Postal Code RH1

Claims Administrator

Location: Redhill, Surrey

Salary: £24,500 per annum

Job Type: Full Time, Permanent

Working Hours: Monday to Friday

Work Location: Office-based

Team One UK is recruiting for a Claims Administrator / General Administrator to join an established organisation in Redhill, Surrey
. This is a full-time, permanent administration role within a busy Claims Department
, offering excellent training and long-term career development.

The successful candidate will provide claims administration and general administrative support
, managing claim records, processing payments and remittances, maintaining accurate computerised records, following up outstanding actions and supporting the wider claims team.

Previous administration experience is preferred but not essential
, making this an excellent opportunity for an organised and detail-focused candidate looking to develop a career in claims administration and insurance
.

Key Responsibilities – Claims Administrator

• Manage BACS recoveries
  , including maintaining accurate claim notes and diaries.
• Chase outstanding engineer fee recoveries and close claims where appropriate.
• Process excess BACS remittances to clients and update internal systems.
• Process incoming cheques
  , including completing cheque receipt documentation and updating records.
• Review and confirm insurance policy cover for windscreen repairs and replacements.
• Manage windscreen claims from setup through to completion
  .
• Request payments from Accounts and Insurers as required.
• Maintain accurate diary chasers and follow up outstanding claims actions.
• Review monthly statements and outstanding invoices to ensure records remain accurate and up to date.
• Process weekly windscreen imports and manage associated monthly payments.
• Ensure claims information, payments and records are processed accurately and promptly.
• Provide general administrative support and undertake ad hoc duties as required.
• Provide team cover during colleague absence to ensure the smooth running of the Claims Department.

About You

We are looking for a Claims Administrator / Administrator who is organised, reliable and has excellent attention to detail.

You will ideally have:

• Previous administration experience – preferred but not essential.
• Excellent attention to detail and accuracy.
• The ability to follow established procedures and processes
  .
• Good computer literacy and keyboard skills.
• Strong organisational and time management skills.
• The ability to manage tasks, follow up outstanding actions and meet deadlines.
• A flexible approach to work and the ability to adapt to new working practices.
• A positive attitude and willingness to learn.
• The ability to work effectively as part of a team.

Why Apply?

This is an excellent opportunity for an Administrator, Claims Administrator, Insurance Administrator or Junior Administrator looking for a permanent role with an established organisation.

With full support towards Insurance qualifications
, the role offers the opportunity to develop specialist knowledge and progress within the insurance and claims sector.