Travel Product & Proposition Manager

Are you ready to take your career to the next level? AXA Partners is looking for a passionate Travel Product and Proposition Manager to join our dynamic Global Markets team in Redhill. This is your chance to make a real impact.

Reporting to the Head of Product and Product Governance Manager, this role supports the development of new products at AXA Partners and manages existing “in-life” products in the Travel product range. It ensures the governance of all product processes, new and existing regulatory requirements, and guarantees a consistent and streamlined approach throughout the company, particularly within the Global Markets team responsible for sales and distribution.

A key aspect of this role is the development and management of products and services that deliver positive outcomes for clients, bring value, and are aligned with AXA Partners’ strategic and commercial objectives within the conduct risk appetite. The position also supports the account management team on product-related topics with partners and participates in the internal operational transformation program.

Focus on the UK and Ireland
Lead existing “in-life” product topics in the travel sector
Support the development of new products as necessary
Contribute to transformation programs, ensuring fair and positive customer outcomes
Conduct customer and market studies
Provide product and regulatory support for account management, partners, and operations
Engage on other product/marketing topics as needed

• Lead and own the governance process for travel new product development
• Gather ideas for product and process enhancements internally and from partners
• Maintain the product development framework to meet FCA requirements and internal conduct risk standards, ensuring consistency across the business
• Understand and work within the AXA Partners product approval process
• Develop relationships with key internal stakeholders
• Conduct market, competitor, and customer research to support new product development and growth
• Manage the new product roadmap, coordinate with operations and relevant business lines, and provide business leadership
• Develop and secure sign-off for all new product documentation, distribution models, and journeys

• Drive improvement actions with operations, account managers, stakeholders, and partners,
• Regularly review the Terms & Conditions for each product to ensure fairness, transparency, and positive customer outcomes, working with partners on improvements,
• Deliver bespoke research projects as needed to support business initiatives,
• Maintain central repositories of all documentation, including IPIDs, target market statements, T&Cs templates,
• Produce regular market and competitor reports/news updates for peers and the Executive team,
• Prepare product update packs/presentations to support partner growth and retention (including attending client meetings and training seminars),
• Assist with onboarding new clients and product launches, focusing on product sign-off, launch, and customer documentation.

The role requires resilience and flexibility, with contributions to or leadership of ad-hoc projects related to product, marketing, conduct risk, regulation, or general conduct of business.

The role adheres to the Senior Managers & Certification Regime (SM&CR). The incumbent must act with integrity, due care, skill, and diligence, cooperate with regulators, and treat customers fairly.

The role is relevant for Continuing Professional Development (CPD). The candidate must maintain appropriate knowledge and demonstrate good conduct.

• 2-5 years’ experience in…