Service Advisor

Service Advisor / Receptionist – Work-Life Balance & Full Christmas Shutdown!

Are you a customer service natural looking for a relaxed, stress-free workshop environment with your weekends completely guaranteed? We are partnering with a highly-rated independent garage in Redhill looking for a friendly, customer-focused Service Advisor / Receptionist to be the face of their business.

Our client prides themselves on offering honest, reliable, and high-quality service. Operating with the professional standards of a main dealer while keeping the warm, welcoming feel of a family-run business, they value their team and offer a genuinely relaxed atmosphere where work-life balance is highly prioritized.

Salary: £32,000 – £35,000 per year + Group bonus scheme

Hours: Monday – Friday, 8:00 AM – 5:30 PM (No weekends!)

• Full Christmas shutdown (does not use your annual holiday allowance!)
• Relaxed atmosphere & great supportive team
• Company pension scheme
• Free on-site parking
• Ongoing training & clear career progression opportunities

• Customer Service: Welcoming customers warmly face-to-face, answering telephone calls, and managing email inquiries.
• Booking & Scheduling: Efficiently managing the workshop diary for routine servicing, MOT tests, and complex repair work.
• Communication: Liaising smoothly between vehicle technicians and customers to clearly explain necessary repairs and recommendations.
• Administration: Creating detailed job cards, processing invoices, and accurately handling customer payments.

This role is based in Redhill, making it an easy commute from Reigate, Nutfield, Horley, and Merstham.