Leakage Technician

Powered by Water, Driven by Purpose SES Water has a rich history of serving communities in the South East of England. Water plays an important role in our lives, which is why we're committed to supplying our customers with access to 160 million litres of safe, reliable, clean water every day. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future.

Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today.

Job Purpose The Leakage Technician across the Surrey, Kent and south London areas our responsible for reducing water leakage across the potable water network through proactive leak detection activities and investigation of potential leaks identified by Leakage Detectors. The role involves accurately locating and pinpointing leakage positions, gathering detailed information, and ensuring repair teams have the information required to carry out prompt and effective repairs.

The position operates within a structured progression framework, supporting ongoing development, training, and the achievement of full competency as a Leakage Technician. Key Accountabilities Leakage Reduction Reduce leakage across the potable water network through proactive detection and investigation activities. Locate, identify, and accurately pinpoint leaks using industry-standard techniques and equipment. Trace the routes of water mains, service pipes, and associated fittings.

Support leakage management programmes and network performance initiatives. Network Investigation & Maintenance Undertake step testing activities as part of a wider operational team. Perform basic water meter maintenance activities. Conduct valve operation activities where required. Collect and record accurate data relating to leakage investigations and network assets. Customer & Stakeholder Service Attend customer appointments and enquiries relating to leakage issues.

Identify customer-side leakage problems and provide guidance regarding repair responsibilities. Ensure all customer interactions are conducted professionally and in line with company procedures. Technical Support & Development Mentor Leakage Detectors and support the sharing of best practice. Utilise leakage detection equipment and modern leakage control techniques effectively. Accurately update records through corporate systems and digital applications. Health, Safety & Compliance Carry out all duties in accordance with health, safety, environmental, and company policies.

Apply knowledge of water hygiene, manual handling, COSHH, confined space awareness, and safe working practices. Support company objectives and undertake any other reasonable duties required by the business. Knowledge, Skills & Experience Essential Qualifications & Certifications Minimum of 5 GCSEs (or equivalent), including:
Mathematics English Science National Water Hygiene Certificate. NRSWA Unit
2. Full UK Driving Licence. Essential Knowledge Manual Handling awareness. COSHH awareness. Confined Space awareness. Basic First Aid. Valve Operations. General Health & Safety knowledge. Technical Skills Advanced use of Stru Map or equivalent mapping systems. Microsoft Office proficiency. Ability to use corporate and operational IT systems. Strong map-reading skills. Ability to interpret network data and asset information. Accurate data capture and reporting skills.

Behavioural Competencies Strong problem-solving and investigative skills. Attention to detail and accuracy. Effective communication and customer service skills. Ability to work independently and as part of a team. Commitment to health, safety, and compliance. Willingness to learn and develop through structured training programmes. Accountability and ownership of tasks from investigation through to repair referral. Career Development This role is aligned to a structured progression pathway that enables employees to develop the technical skills, knowledge, and competencies required to become fully competent Leakage Technicians through ongoing training, mentoring, and practical experience.

Benefits Generous annual leave entitlement plus bank holidays. Discretionary bonus scheme. Competitive contributory pension. Sharesave scheme. Health and wellbeing benefits. Employee assistance and wellbeing support programmes. Group discount schemes. Cycle to Work scheme. Financial support services. Ongoing learning and development opportunities. Long-term career progression within a leading South West employer. Please also be aware that this role may involve some night work and participation in a standby rota.

Closing Date: 21st Aug 2026 We may close this vacancy early if we receive a high volume of applications. We…