Head of E-Commerce & Marketing

Are you passionate about driving online growth and creating exceptional customer experiences? Do you thrive in a dynamic environment where your strategic insights can make a real impact? AXA Partners is looking for a visionary Head of E-Commerce & Marketing to lead our digital sales journey and shape the future of our e-commerce platform.

This is a unique opportunity to work within a globally trusted insurance and assistance leader, empowering you to influence business growth, foster innovation, and champion a diverse, high-performing team.

• Lead the development and execution of a comprehensive e-commerce strategy aligned with company goals.
• Manage the overall online sales channel, including profit and loss, budget, and resource allocation to maximize revenue.
• Oversee daily platform operations, ensuring a seamless, user-friendly shopping experience for customers.
• Analyze market trends and customer behavior to identify new opportunities for growth and improvement.
• Collaborate with IT, marketing, and product teams to enhance website functionality and optimize the customer journey.
• Drive digital marketing campaigns across channels like SEO, paid advertising, email, and social media to boost traffic and conversions.
• Use data analytics to monitor performance, generate insights, and inform decision-making.
• Build, motivate, and develop a high-performing e-commerce team, fostering a culture of innovation and continuous learning.
• Establish partnerships with third-party vendors to expand capabilities and offerings.
• Stay ahead of industry trends, emerging technologies, and competitive movements to keep us at the forefront of e-commerce.

• 7+ years of experience in e-commerce management, digital marketing, or related fields.
• Proven success in driving online sales and achieving revenue targets.
• Strong analytical skills for interpreting sales data and making informed decisions.
• Demonstrated leadership in building and managing high-performing teams.
• Proficiency with e-commerce platforms, content management systems, and digital marketing tools.
• Excellent communication skills, capable of engaging diverse audiences and teams.
• Deep understanding of consumer behavior and experience in optimizing customer journeys.
• Knowledge of the UK & Ireland regulatory environment related to digital sales and marketing.
• Collaboration skills to build partnerships and work effectively across departments.
• Results-oriented mindset with a proactive approach to tackling challenges.
• Resilience and adaptability to thrive in a fast-changing environment.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive Salary depending on experience
• 25 days rising to a maximum of 27 days (based on a 5 day week)
• Retail Discounts
• Company Shareplan /Scheme & Loan
• Cycle2
  
  Work Scheme
• Discounted Home Insurance
• Employee Assistance Scheme
• Dr@Hand
• Discounted Gym Membership
• Free Financial Education/Pension Seminars

We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - globalhr

We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we’re always at people’s side, no matter what.

Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)

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