2nd Line IT Support Technician

2nd Line IT Support Technician

Salary: £34,950.44 per annum

Location: Redhill, with some travel to South Croydon

Hours: Monday to Friday, 8:45am – 5:00pm

Benefits: Free parking, generous annual leave, gym membership, pension, excellent training, childcare vouchers and more.

DBS:
Ideally, you'll hold a DBS on the Update Service. If not, a DBS check will be required before starting.

Ready to take your IT career to the next level?

We're looking for an experienced 2nd Line IT Support Technician to join a busy and supportive IT team. This is a fantastic opportunity for someone who enjoys troubleshooting, working with people and getting involved in both day-to-day support and wider IT projects.

You'll be working across a modern IT environment, supporting Microsoft 365, Intune, Active Directory, Entra  wider infrastructure, while providing excellent technical support to staff and students.

The Role:

As the 2nd Line escalation point, you'll take ownership of more complex technical issues and work closely with the wider IT team.

Key responsibilities will include:

• Providing 2nd Line support and resolving escalated technical issues.
• Supporting M...