1st LineTechnicians

Worked in 1st Line IT support for a year or two and feeling ready for the next step? This could be exactly what you're looking for.

We're looking for three 1st Line Technicians who wants more than just another support desk job. Whether you're currently working in an MSP or have gained your experience in an internal IT team, this is an opportunity to join a company that genuinely invests in its people and promotes from within.

What's on Offer

• Salary up to £30,000 DOE
• Performance-related bonus
• Paid certifications and training
• Clear progression opportunities
• Exposure to a wide range of technologies
• Gym membership and wellness benefits
• Regular team socials and company events
• Supportive management team that encourages development
• Stable business with excellent staff retention
• Friendly, collaborative working environment

The Role

As a 1st Line Technician, you'll be the first point of contact for IT support issues, delivering excellent service and ensuring users receive prompt and effective solutions.

Your responsibilities will include:

• Providing 1st Line technical support via phone, email and ticketing systems
• Troubleshooting hardware, software and networking issues
• Supporting Microsoft 365 applications and services