Senior Sales Manager – NAVCOM Job Redhill area,England UK,Sales

Main purpose of job

To generate new profitable business from both new and existing clients with a prime focus on the following main areas:

Promote our holistic product offering, focused on Nav Com, in the commercial maritime marketplace.
Prospecting for new hardware/airtime/smart maintenance service plan sales in both existing and diverse markets to future proof our products and solutions portfolio.
To work in close co-ordination with the service department to promote and sell NAVCOM services across key maritime customers.
Communicate all client and market feedback to senior management as part of our continuous product / service development.

Key Tasks

To promote, market and sell NAVCOM products and services to new & existing accounts.
Handle new sales enquiries as distributed by the Group Sales Director.
To develop/maintain strong relationships in all areas and levels with nominated customers.
To liaise with and manage the process flow with the Technical Services Department to ensure excellent service provision to our customers.
To provide sales support to specified Key customers ensuring prompt follow up of all sales and service requests maximising loyalty and customer stickiness.
To provide quotations within the company guidelines as agreed with the Group Sales Director.
To have commercial awareness of the marketplace and customer’s account activity.
Meticulously maintain the sales database dynamically with new leads and progress notes
Draft and maintain account plans for key customers/territories.
To produce sales budgets, forecasts and reports as required.
To ensure contracts and purchase orders are issued and signed by the customer in good time for us to meet with the customers delivery dates.
To take part in market initiatives within the Sales Team to maintain and increase customer awareness of Company products and services and generate new leads.
To build and maintained knowledge of the company’s products to a level commensurate with the needs to promote all offerings effectively.
Other sales related activities as required, e.g. exhibitions, seminars, etc.

Supervision

None

Assignment and Review of Work

Work assigned on a day-to-day basis resulting from:

Own customer enquiries or issues
Specified Key Customer enquiries / sales issues that have been requested from the Sales Director or another Sales Manager as applicable to the customer.

Decision Making

As authorised in the Delegation of Authority (DoA).
Proactive approach to sales requests required with ability to be able to prioritise and elevate where necessary.

Judgement

As determined by day-to-day workload.
Good Commercial Skills and analysis of customer requirements.
Expected to exercise high level of judgement to avoid unnecessary delays and escalation to management

Contacts With Others

All departments within Company and nominated customers.
Note this job will entail liaising with international customers and as a result will entail working outside of ‘normal office working hours from time to time.

Equipment

Key experience/skills/qualifications

Essentials:

Ability to obtain and retain a minimum of SC security clearance within the UK.
Strong customer focus.
Highly commercially aware.
Ability to work on own initiative.
Deep knowledge of and experience in selling primarily Nav Com, and Sat Com systems, airtime and services in the commercial maritime market.
Considerable exposure to end users in the Nav Com and/or Sat Com maritime market.
Knowledge of or ability to quickly learn NAVCOM product and services.
High degree of computer literacy including MS 365 toolset.
Ability to multi-task and produce accurate work with short deadlines.
Interpersonal/Team skills.
Flexibility around working hours – this is not a 9-5 job.
Must be prepared to travel extensively.
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