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Transport Planner

Job in Merstham, Redhill, Surrey County, TF2, England, UK
Listing for: Gi Group
Full Time position
Listed on 2026-09-21
Job specializations:
  • Transportation
    Transportation & Logistics, Dispatcher, Transportation Manager
Salary/Wage Range or Industry Benchmark: 13 GBP Hourly GBP 13.00 HOUR
Job Description & How to Apply Below

Gi Group are looking for a Transport Planner based in Redhill who will be responsible for the effective planning and coordination of vehicle movements, driver schedules, and delivery routes to ensure a safe, efficient, and cost-effective transport operation. The role involves liaising with drivers, customers, and internal departments to ensure service levels are achieved while maintaining compliance with transport legislation and company procedures.

  • Monday to Friday
  • 08:00am - 18:00pm (flexibility offered)
  • £13.00 per hour
  • Temp to perm
Key Responsibilities
  • Plan and schedule daily transport operations, ensuring efficient utilisation of vehicles and drivers.
  • Create and optimise delivery and collection routes to maximise efficiency and minimise costs.
  • Monitor vehicle movements and respond to any operational issues or delays.
  • Liaise with drivers regarding schedules, route changes, customer requirements, and transport updates.
  • Maintain accurate transport records and planning documentation.
  • Communicate with customer service to provide updates on delivery and collection schedules.
  • Work closely with warehouse, customer service, sales, and operational teams to meet customer requirements.
  • Investigate and resolve delivery issues, customer complaints, and service failures.
  • Support continuous improvements within the transport operation.
  • Ensure adherence to all H&S requirements
  • To undertake any other additional tasks as required by the Company
Key Performance Indicators (KPIs)
  • On-time delivery performance.
  • Vehicle utilisation rates.
  • Route efficiency.
  • Customer satisfaction levels.
  • Reduction in failed deliveries and service issues.
Person Specification Essential Experience
  • Previous experience in a transport planning, logistics, or fleet coordination role.
  • Good geographical knowledge of the UK road network.
  • Strong organisational and planning skills.
  • Excellent communication and customer service skills.
  • Ability to work under pressure and meet deadlines.
  • Attention to detail and accuracy.
  • Ability to problem-solve and make decisions quickly.
Desirable
  • Experience using transport management systems (TMS).
  • Experience working within a distribution or logistics environment.
Skills & Competencies
  • Planning and organisation
  • Communication and relationship management
  • Problem-solving
  • Decision-making
  • Customer focus
  • Teamwork
  • Time management
  • Commercial awareness
  • Attention to detail
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