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Customer Service Team Lead — Lead, Coach & Optimize CX

Job in Redlands, San Bernardino County, California, 92375, USA
Listing for: Telemetry Today LLC
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 70000 - 85000 USD Yearly USD 70000.00 85000.00 YEAR
Job Description & How to Apply Below

Esri is seeking a Customer Service Team Lead in Redlands, CA to guide a high-performing team of CSRs and drive service excellence. You will mentor staff, monitor workflows, and partner with product, sales, and support to optimize processes and customer outcomes.

The role emphasizes leadership, accountability, and continuous improvement, with a focus on customer satisfaction and a culture of high performance.

We invite applications for the Customer Service Team Lead — Lead, Coach & Optimize CX position located in Redlands, CA, United States.

This role, Customer Service Team Lead — Lead, Coach & Optimize CX at Telemetry Today LLC, could be your next career step.

Are you ready to take on the Customer Service Team Lead — Lead, Coach & Optimize CX role at Telemetry Today LLC?

We would love to welcome a new Customer Service Team Lead — Lead, Coach & Optimize CX to our organisation in Redlands, CA, United States.

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