Community Service Officer I​/II

$7,500 HIRING INCENTIVE

PAYMENT SCHEDULE

$3,000 paid at the time of hire

$3,000 at successful completion of probation

$1,500 at end of two years of employment

Under supervision, performs a variety of non-sworn field and office duties in support of Police Department activities. Exercises no supervision.

Distinguishing Characteristics Community Service Officer I

This is the entry level in the class series. Positions at this level usually perform most of the duties required of the positions at the II level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern.

Exceptions or changes in procedures are explained in detail as they arise. Since this class is often used as a training class, employees may have only limited or no directly related work experience.

Community Service Officer II

This is the full journey level in the class series. Positions at this level are distinguished from the I level by the performance of the full range of duties as assigned, working independently and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

Positions in this class series are flexibly staffed and positions at the II level are normally filled by advancement from the I level requiring three years of experience, successful performance, budget availability, and management recommendation. When filled from the outside, the employee is required to have prior related experience which allows the employee to meet the qualification standards for the II level.

Examples

of duties may include, but are not limited to, the following:

• Provides administrative and operations support in emergency and non-emergency situations;
• Provides information and assistance to the public, answers questions related to public safety
• Conducts investigations to compose written reports and other documents; delivers documents to other offices and locations;
• Maintains patrol vehicles and equipment; performs routine maintenance checks; washes and refuels vehicles and maintains records related to repair or maintenance;
• May process crime scenes using photography and forensic identification tools to obtain latent and comparison prints for possible suspect identification;
• Collects and tags evidence into property;
• Marks, cites, and removes parked vehicles for various violations from City streets and parking lots;
• Provides traffic control at accident, crime, and disaster scenes, special assignments, and events;
• Sets up and takes down radar trailer at various locations within the city limits;
• Conducts traffic accident investigations for non-injury and minor injury accidents;
• Provides crime prevention information and presentations to the community;
• Conducts security inspections and recommends improvements;
• Serves on various internal and external committees to accomplish department needs/goals;
• Trains new employees as assigned; and
• Performs related duties and responsibilities as assigned.

Experience Community Service Officer I

• Experience or training in emergency services is highly desirable.

Community Service Officer II

• Three years of experience as a Community Service Officer.

Education Community Service Officer I/II

• High school diploma or equivalent.

Licenses and Certificates Community Services Officer I/II

• Possession of an appropriate, valid California driver’s license at time of appointment.

Special Requirements

Essential functions and duties require the following physical abilities and work environment:

• Ability to travel to different sites and locations;
• Ability to sit, stand, walk, run, kneel, crouch, stoop, squat, crawl, twist, climb, and lift 50 lbs.;
• Exposure to heat, noise, outdoors, vibration, confining work space, chemicals, explosive materials, mechanical hazards, and electrical hazards;
• Ability to sit for long periods of time and reach; ability to work in an enclosed environment with limited mobility; availability for shift work.

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