Cashier, Retail
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Be visible and actively greet, engage, and assist customers.
- Process customer transactions quickly, accurately, and efficiently.
- Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
- Adhere to the company's limits on cash shortages and overages, working honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow established policies for postage stamps, gift cards, and coupons.
- Stay current with ads and promotions.
- Adhere to all food safety regulations.
- Follow safety procedures, identify unsafe conditions, and notify management.
- Inspect equipment regularly and report repairs needed.
- Create a welcoming environment and assist customers with product questions.
- Comply with all applicable laws and company guidelines.
- Work effectively in a high-paced, sometimes stressful environment.
- Manage conflicts cooperatively and professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek help when needed to resolve issues.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we value diversity and aim to create positive experiences for our customers, communities, and team members. We provide opportunities for growth and development, whether you're seeking part-time work or a career path.
Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws. If you need reasonable accommodations for the application process, contact us at or reach out to the store management.
BenefitsWe offer comprehensive benefits to support your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.
Additional Information- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Other - Industries:
Dairy Product Manufacturing
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