Direct-To- Installation Technician - Redlands, CA

Direct-To-Home Full Time Installation Technician - Redlands, CA

Join Vivint’s Smart Home team to install and service cutting‑edge smart home technology, delivering the highest caliber of customer service. As a Direct‑to‑Home Technician you’ll install, troubleshoot and maintain systems, ensuring homes stay safe, smart and connected.

• Earn piece rate pay with an unlimited commission plan.
• Become an expert on smart home technology through training on industry‑leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting‑edge smart home technology in customer homes.
• Create solutions to protect and simplify customers’ lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to various customers.
• Control your own income by providing opportunities for customers to purchase additional products and services.
• Leverage services and installation appointments into leads and revenue.

• Exceptional customer service skills.
• Sales experience and/or field services experience is helpful; a construction, electrician or other technical background is desirable but not required.
• Someone who thrives in a team environment and can also be trusted to work independently.
• Willingness to submit to a criminal background check.
• Current valid driver’s license and reliable transportation.

• Lift and carry up to 45 lbs.
• Climb ladders up to 14’.
• Work in attics and other limited‑space areas.
• Bend, kneel, crouch, and stand for long periods.
• Safety culture is strong at Vivint; our team members complete a safety analysis of every work site.

EEO AA M/F/Protected Veteran Status/Disability. NRG Energy is committed to a drug and alcohol‑free workplace. Employees may be subject to periodic random drug testing, post‑accident and reasonable suspicion testing. EEO is the Law Poster (poster available at EEO Poster).