Operations Coordinator

At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’remore than a business —we’rea family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains#1 in our industry.

Ifyou’reready to grow, you’ve come to the right place. With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.

Operations Coordinator with a focus on routing. This position will perform day-today routing and capacity planning,monitor

Operations and Warehousecapacitiesand facilitate communications between departments as needed to maximize available capacity in the most cost-effective manner. This position will apply accountability standards based on key metrics and implement change to continuously improve performance and increase efficiencies. This position will also encompass all other duties encompassed by the Operations

Coordinator position when the dailyroutingtasks are completed.

• Coordinate Transportation Logistics: Manage and schedule transportation fortimelyandaccuratedeliveries from the distribution center.
• Track Performance: Monitor delivery schedules, track transportation performance, and resolve any issues to ensure goods arrive on time.
• Collaborate Across Departments: Work with internal teams, including inventory management and customer service, to ensure seamless coordination andtimelyorder fulfillment.
• Manage Documentation: Handle transportation-related paperwork and ensure compliance with all regulations, such as shipping documents and safety protocols.
• Optimize Routing Work with drivers and third-party transportation providers tooptimizedelivery routes and improve efficiency.
• Troubleshoot Transportation Issues: Resolve any transportation or scheduling issues quickly and effectively to minimize disruptions.
• Suggest Process Improvements: Identify opportunities for process improvements in transportation coordination and suggest changes to enhance efficiency.

• Relevant
  
  Experience:
  
  Experience in customer service,logistics, supply chain management, or transportation coordination, including managing orders, transportation, and inventory.
• Strong Communication
  
  Skills:
  
  Excellent oral and written communication skills, with the ability to communicate effectively with both internal teams and external transportation partners.
• Organizational
  
  Skills:
  
  Strong organizational skills to manage multiple tasks, prioritize effectively, and meet deadlines with attention to detail.
• Problem-Solving Ability:
  Ability to troubleshoot issues and make quick, informed decisions to keep transportation and deliveries on track.
• Tech-Savvy:
  
  Proficiency in usinglogisticssoftware, ERP systems, or TMS (Transportation Management Systems), and the ability to quickly learn new tools as needed.

• Strong attention to detail and accuracy in record-keeping
• This position is located inan active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive andsafety sensitive operations and may…