Strategic Account Manager

Overview

Our goal is to partner with companies in a wide range of industries such as data centers, clean rooms and surgery centers. We have a world‑class reputation for manufacturing custom HVAC solutions that exceed our customers' needs and expectations, producing over 90% of our units from start to finish in Central Oregon.

Flexible shift schedules and generous benefits including medical, dental and vision, short‑ and long‑term disability, 401(k) with a 175% employer match and an HSA.

• Engage, qualify, and create relationship alignment within each account.
• Maintain and expand annual revenue and margin related to our data‑center solutions equipment product portfolio.
• Clearly understand our clients’ goals and assist them to achieve key business outcomes.
• Utilize business acumen to understand the customer's unique business requirements and provide input required to continually evolve the BASX Solutions value proposition.
• Serve as a single, high‑level point of escalation for customer satisfaction issues.
• Interpret technical information and adapt it for presentation to a variety of internal and external audiences.
• Lead complex contract negotiations including pricing, terms and conditions, service level agreements and multi‑year commitments.
• Build and maintain internal relationships within both sales and operations as well as coordinate with numerous internal contacts and key customer partners/influencers to ensure successful pre‑ and post‑sales support of our client’s needs.
• Meet customer needs by providing client‑facing input to the product teams on existing products, future development pipeline, product integration capabilities and new product development.

• Bachelor’s Degree in Engineering, Business, Marketing or relevant education/work experience.
• 5+ years of experience working within the data‑center market in sales or business‑development capacity.
• Strong data‑center intelligence, understanding of data‑center culture, challenges and unique customer requirements.
• Strategic account planning and end‑user relationship management skills.
• Proficiency with MS Office (Excel, Word, PowerPoint), Adobe Writer, Visio and basic Windows environment.
• Willing and able to travel 50%–75% of the time and residing near a major airport.
• Practical application and execution knowledge of data‑center design and construction.
• Self‑motivated team player with exceptional internal and external relationship development and communication skills, both in‑person and remotely.
• Proven track record of understanding clients’ businesses, their corporate goals and objectives and working in a consultative manner.
• Capacity to work effectively and influence others who are not direct reports.
• Ability to work well in team‑based environments.

• Mid‑Senior level

• Full‑time

• Sales and Business Development

• Machinery Manufacturing