CX Operations Leader: Training AI
Listed on 2026-10-09
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IT/Tech
AI Business & Operations
Grüns is seeking a CX Operations Manager to own the systems behind how our support team learns, performs, and improves. You’ll manage the knowledge base, training, QA, and the data that guides action, partnering with our BPO leadership and AI Lead to sharpen agents and accelerate resolutions.
This role is part of our remote HQ with a high-trust, fully remote environment and quarterly in-person off-sites. The base salary range is $100,000–$110,000 plus bonus, with equity and comprehensive
This posting is for the CX Operations Leader:
Training, Knowledge Base & AI role at Grüns, based in Beaverton, OR, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the CX Operations Leader:
Training, Knowledge Base & AI role in the description above.
We appreciate your interest in this position.
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