ECommerce Fulfillment Associate

Description

The eCommerce Fulfillment Associate is responsible for processing online orders, packaging orders for shipment, and preparing products for shipment to Amazon. Accuracy of work is critical as this team is the last touch point before products are shipped directly to the customer. This person needs to be able to work well in a team-oriented environment as well as independently to accomplish the company’s strategic initiatives while providing excellent service to our many internal and external customers.

• Assist with printing and organizing order and shipping labels.
• Ensure orders are picked, packed, and shipped according to internal processes and quality standards.
• Verify accuracy of order and shipment prior to finalizing package.
• Load packages and product on/off trucks.
• Use box truck to pick up and deliver inventory between warehouses.
• Receive and put away inventory.
• Repackage, label, and palletize products for shipment to Amazon.
• Keep all product, supplies, and storage areas clean and organized.
• Assist with weekly inventory counts.
• Inspect product for damages or flaws. Follow hold protocols as needed.
• Escalate safety or inventory concerns to department leadership.
• Maintain positive and professional working relationships across the team, internal departments, and with external partners.
• Ensure proper handling and rotation of product at all times.
• Troubleshoot issues with a solution-based approach.
• Maintain compliance with all Food Safety Management System, GMP’s, Safety, and cleanliness protocols.
• Operate a variety of warehouse equipment including forklifts, pallet jacks and dollies.
• Complete daily and weekly housekeeping tasks.
• Maintain working knowledge of all products and fulfillment processes. Provide coverage and support for all areas of fulfillment as needed.

Requirements

• Ability to read, organize, and process orders quickly and efficiently.
• Ability to work in fast-paced environment, adapt to change, and initiate proactive solution-based problem solving.
• Must have strong attention to detail and accuracy. Ability to differentiate similar packaging quickly.
• Ability to work within a team and independently.
• Ability to work in loud environment and lift objects up to 50
  
  LBS repetitively.
• Strong communication and organization skills.
• Experience working in a warehouse with shipping/receiving responsibilities preferred.
• Forklift experience preferred and/or be able to perform the responsibilities of a forklift driver/loader.
  
  Current and clean driving record. Able to be added to company insurance and drive box trucks.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

• Full time, day shift, Monday-Friday
• Shift length typically 8 hours with occasional coverage that could include evening or weekend hours.
• Some overtime may be required
• Indoor, outdoor, and refrigerated warehouse environments in all weather conditions.
• Working with forklifts, pallet jacks, and carts