Community Association Manager

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As an Association Manager, your primary responsibility is to oversee the day-to-day operations and management of the common areas of multiple Homeowner Associations (HOA) and or Condominium Communities. Your duties encompass a wide range of tasks to ensure the smooth functioning and upkeep of the communities, while fostering positive relationships with homeowners, residents and board members. Management of an Association is occurring most of the time at the 20,000-foot level, (this differs greatly compared to a Property Manager) and requires a manager to have the ability to discern when a deep dive on a particular matter for the client (The Association), is needed.

Excellent time management skills, a high level of, and sense of customer service involving exceptional response times, (with both internal and external customers) as well as a habit and practice of proactively solving problems, are all key characteristics of an awesome Association Manager. A Real Estate 2010 uS6  Telephf e:

• Managing administrative tasks such as maintaining records, preparing budgets, reviewing and processing invoices, organizing meetings, and obtaining proposals.
• Utilizing our standard filing procedures for electronic documents. Refer to our filing guidelines document. Filing is a VERY important task for our management teams. Being able to find the document you are looking for without opening up the attachment is an imperative time saver. Examples:  01-22-24 BOR MIN APVD  or  Draft . Note that there are two numbers in the date.
  
  This ensures that the documents are filed in order. Property abbreviation is important as well. Bids would be saved by Vendor Name first- what it is- and the date received:  Maintco Bid- D23 Water Leak- 02-01-23 . All attachments received via email should be saved (filed) right away for quicker access. You are able to email your administrative assistant email attachments to file.
• Ensure that the Associations insurance is renewed timely and being aware of their deductibles. Notifying owners when that information changes.
• Ensure compliance with the Association Rules and Regulations, Understanding their Governing Documents, Declarations and Bylaws, and provide guidance to homeowners on adherence to those rules. (Your Administrative Assistant will prepare the notices at your request and you will proof before sending.)
• It is expected that both managers and the assistant would be updating the Property Information Sheets (PIS) as information is gathered or when things change, to help ensure we have details for a community available in the event that we cannot access the server. It is highly recommended that each manager has printed copies of these Pl sheets on hand in the event of a power outage or other emergency.
• Develop and manage budgets using the SUHRCO approved templates in most cases. Drafts will be reviewed by the Director for initial review prior to delivering a draft to the Board. It is recommended that this process is started in July. Deadline to approve and ratify budgets is December 5th
• Oversee financial transactions. (AP and AR) Review accounts payable and accounts receivable reports when prompted by the accounting team. (Caliber). Check invoices for proper coding before approving, based on their budget.
• Coordinating reserves transfers when needed. (Email to the board, requiring two approvals from signers, stating the specific amount that is being approved. Request that the board 'replies all"…