Mailroom Associate

Job Summary

We are seeking a dependable and detail-oriented Mailroom Associate for a contract/temporary opportunity in Redmond, WA. This role is ideal for someone who enjoys a mix of administrative support, shipping and receiving, package tracking, and hands-on mailroom operations in a fast-paced professional business environment.

The Mailroom Associate will help keep daily office operations running smoothly by receiving, sorting, processing, tracking, and distributing mail and packages with accuracy and confidentiality. This is a great opportunity to join a friendly, collaborative workplace where teamwork, reliability, organization, and strong service are valued. Candidates who take pride in staying organized, supporting internal teams, and ensuring timely delivery of important materials will be well suited for this role.

Key Responsibilities

- Receive, sort, organize, and distribute incoming mail, packages, and deliveries to the appropriate departments and personnel.
- Prepare and process outgoing mail and shipments, including postage, labeling, packaging, and carrier coordination.
- Operate mailroom equipment such as postage meters, copiers, scanners, shredders, and package-tracking systems.
- Track deliveries, maintain shipping records, update distribution logs, and support accurate data entry.
- Assist employees with shipping requests, package tracking, mail inquiries, and general office support needs.
- Maintain mailroom supplies, shipping materials, and a clean, safe, and organized work area.

Compensation and Benefits

- Pay range: $20.00 to $24.00 per hour.
- Job type:
Contract/Temporary.
- Medical, dental, and vision coverage, if eligible.
- Paid time off and holiday pay, if eligible.
- Career growth opportunities.
- Friendly and collaborative work environment.

Required Qualifications and Skills

- Manage daily mailroom operations, including incoming and outgoing mail, package distribution, and shipment coordination.
- Maintain accurate delivery logs, tracking reports, scanned records, and filing systems.
- Support employees with mail-related requests, shipping questions, and package tracking.
- Ensure secure handling of sensitive correspondence and confidential documents.

- High school diploma or equivalent required.
- 1 to 2 years of related experience preferred in mailroom, shipping and receiving, logistics, warehouse, office services, administrative support, or records management.
- Basic computer skills, including Microsoft Outlook, Excel, and Word.
- Ability to use or learn shipping platforms and tracking systems for carriers such as UPS, Fed Ex, USPS, and DHL.
- Strong attention to detail, organization, accuracy, and follow-through.
- Excellent customer service, communication, and time management skills.
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Ability to maintain confidentiality when handling sensitive mail, documents, and correspondence.
- Ability to stand, walk, bend, and reach frequently throughout the workday.
- Ability to lift and move packages weighing up to 50 pounds and transport mail carts or shipping materials throughout the facility.

Preferred Qualifications

- Experience with UPS, Fed Ex, USPS, DHL, or other shipping and package-tracking platforms.
- Experience in corporate office, healthcare, government, manufacturing, distribution, or business services environments.
- Knowledge of mail distribution procedures, secure document handling, and shipping regulations.

- Experience with scanning, filing, electronic records, data entry, and distribution logs.
- Forklift certification or warehouse equipment experience is a plus, if applicable.