Operations Coordinator III

Operations Coordinator III

itD is seeking an Operations Coordinator III to own day-to-day operational execution for a collaborative audio research team supporting Reality Labs’ virtual and augmented reality technologies. The ideal candidate will bring 5+ years of hands‑on operations experience
, strong written and interpersonal communication skills, and a track record of improving processes, coordinating logistics, and supporting cross‑functional teams in fast‑paced environments.

Fully onsite in Redmond, WA, 5 days/week
, with morning availability required. This is an individual contributor role with hands‑on operational and logistical responsibilities.

Approximately 6 months, with potential for extension

Up to $28.08 per hour
, depending on experience.

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.

Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

• Own onboarding and offboarding activities, including building access, team orientation, walkthroughs, equipment coordination, and short‑notice departures.
• Execute and streamline day-to-day operational processes, balancing recurring responsibilities with unpredictable and time‑sensitive requests.
• Coordinate lab, equipment, and facility logistics, including gear distribution, workspace allocation, physical setup, and related support.
• Maintain information‑sharing platforms, documentation, trackers, and repositories to ensure resources remain current, organized, and accessible.
• Monitor operational activities, identify issues early, resolve problems when possible, and elevate appropriately when additional support is required.
• Coordinate team events and activities, including logistics, scheduling, communications, and hands‑on physical setup.
• Develop lightweight tools, processes, and documentation to address organizational needs and provide basic technical and operational support.
• Collaborate with stakeholders across the research organization, communicating effectively with employees and leaders across a wide range of seniority levels.

• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material, including blogs and media material.
• Build material to contribute to the Digital Transformation practice.
• Attend internal itD networking events, both in person and virtually.
• Work with leadership on career fast‑track opportunities.

• 5+ years of professional operations experience or equivalent relevant experience.
• Strong written and interpersonal communication skills, with the ability to communicate professionally across a wide range of organizational levels.
• Demonstrated experience with hands‑on operational execution, including logistics, onboarding/offboarding, physical setup, equipment coordination, or similar responsibilities.
• Strong organizational and time‑management skills, with the ability to manage multiple priorities simultaneously.
• Demonstrated cross‑functional collaboration and stakeholder coordination experience.
• Proven ability to work independently in ambiguous environments and identify, resolve, or elevate operational issues.
• Willingness and ability to perform hands‑on, physical, and repetitive operational tasks as required.
• Experience working in a fast‑paced research, hardware, or product‑development environment.

• Previous experience as a company employee or contractor.
• Experience supporting AR/VR, audio research, hardware, or other technical research environments.
• Experience building lightweight tools, trackers, process…