Director, External Evidence & Influence

Job d:

Location:

United States, Washington, Redmond Salary: USD $130,900 - $251,900 per year

Employment type:

Full-Time Work site: 0 days / week in-office – remote

Role type:
Individual Contributor Travel:
Less than 25%
Profession:
Communications Discipline:
Communications Company:
Microsoft Overview Microsoft  is on a mission to empower every person and every organization on the planet to achieve more.  Our culture is grounded in a growth mindset, customer obsession, diversity and inclusion, One Microsoft collaboration, and making a positive difference for our customers and communities. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft Frontier Company is a new line of business and one of the industry's first customer outcome-driven organizations, bringing together industry expertise, strategic partnerships and engineering as part of MCAPS. Its teams will work side-by-side with customers to co-design, deploy, and continuously improve AI systems that deliver measurable, customer-defined outcomes. The organization is built around end-to-end Frontier Transformation, helping customers turn AI into real, lasting business value.

For those joining, it's a chance to help build a new growth engine for Microsoft and shape how the industry moves from delivering technology to delivering outcomes. The Frontier Company GTM team is seeking an experienced Director, External Evidence & Influence to lead external validation of Microsoft Frontier Company strategy and customer success. This role will build and manage strategic engagement programs with customers, industry analysts, and universities to generate credible feedback, strengthen industry endorsement, and ensure insights and best practices inform leaders and teams across Frontier Company.

Responsibilities Develop and manage an external validation strategy aligned to Frontier Company business priorities, customer outcomes, market credibility, and key moments throughout the fiscal year. Own the strategy and operating model for a new Frontier Company customer advisory board, partnering with an agency to finalize the charter, engagement plan, membership approach, governance, and annual rhythm. Identify and invite the right customers to participate, working across sales, customer success, industry, engineering, and executive teams to build a representative and highly engaged advisory community.

Plan and execute advisory board engagements throughout the fiscal year, including agendas, executive preparation, content, facilitation, logistics, follow-up, and an experience that delivers clear value for participating customers. Synthesize customer feedback, best practices, and emerging themes from each engagement, and create mechanisms to ensure leaders across Frontier Company hear, understand, and act on the insights. Identify opportunities for customers to share their stories publicly, serving to inspire other customers across industries to advance their AI transformation in partnership with Frontier Co.

Partner with the Analyst Relations team to develop and execute a plan for engagement, education, and endorsement from key industry analysts, supported by clear narratives, evidence, briefings, and ongoing relationship management. Lead an agency in creating a university engagement program that builds industry credibility through research partnerships, participation in relevant existing work, and the joint development of new ideas and initiatives.

Manage agency partners, budgets, timelines, stakeholder reviews, risks, and success measures across the portfolio, using feedback and results to strengthen the programs over time.

Perform as a strategic…