Vendor Onboarding & SAW Administrator

Vendor Onboarding & SAW Administrator Job#: 3056072

Job Description:

Summary:

The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director.

The Vendor Onboarding & SAW Administrator will own the end-to-end administrative coordination of external staff onboarding and Secure Admin Workstation (SAW) lifecycle activities. This role will serve as the primary point of accountability for onboarding requests, equipment and access provisioning, international logistics, compliance follow-up, and status reporting—reducing onboarding delays and returning senior engineering capacity to technical work.

Key Responsibilities and Requirements
• Manage vendor onboarding from intake through account provisioning, equipment delivery, and handoff to the appropriate technical team.
• Coordinate SAW, smartcard, reader, and Yubi Key ordering, shipment tracking, returns, replacements, and international customs requirements.
• Submit and monitor external staff records, background screening, training, purchase order, organizational , and access requests.
• Maintain, monitor, and maintain up to date GOVID and SSPA status for vendors
• Own the onboarding work queue, including status updates, stale-item reviews, escalations, backlog management, and stakeholder communications.
• Coordinate account reinstatements, onboarding holds, expired screenings, and re-onboarding activities through HR and support channels.
• Partner across U.S., EMEA, and APAC time zones with vendors, managers, engineering teams, procurement, mailrooms, and support organizations.

Required Qualifications and Education
• Bachelor’s degree in business administration, operations, human resources, supply chain, information systems, or a related field; equivalent relevant experience may be substituted.
• 3+ years of experience in administrative operations, vendor onboarding, workforce coordination, procurement support, IT asset logistics, or a similar function.
• Experience managing high-volume, multi-step workflows using work-management or ticketing systems.
• Strong organizational, documentation, follow-up, and stakeholder communication skills.
• Ability to manage sensitive personnel, screening, account, and access information with discretion.
• Familiarity with enterprise access provisioning, secure-device logistics, international shipping, or compliance-driven onboarding is preferred.
• 2-4 years experience required.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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