Business Architect

** Overview*
* MCAPS-Core accelerates customer outcomes and business growth by uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission. Within MCAPS-Core, AI Business Solutions (ABS) is at the forefront of Microsoft's AI transformation, helping organizations adopt AI-powered solutions, transform how work gets done, and realize measurable business value.

The AI Business Solutions Business Architecture team turns strategy into field execution and measurable business results across Microsoft 365, Copilot, Windows Cloud, and emerging AI-powered solutions. We own end-to-end go-to-market (GTM) plans, from solution-area planning and offer design to the guidance, content, and enablement sellers and partners need to execute at scale across Enterprise and SME&C.

We are hiring  
** Business Architects
** across two opportunities supporting  
** Microsoft 365 Suites
** and  
** Windows Cloud** , with opportunities spanning different levels of scope, experience, and responsibility. Both roles will translate business strategy into scalable field execution, working across Engineering, Product Marketing, Business Planning, Finance, Services, Customer Success, Sales, and Partners to drive measurable customer and business outcomes. The Microsoft 365 Suites opportunity will focus on bringing together strategies across the portfolio to create integrated customer journeys, commercial motions, and field guidance.

The Windows Cloud opportunity will focus on Cloud Endpoint strategy and growth, including Windows 365 and Azure Virtual Desktop (AVD), with an emphasis on experience in Cloud Endpoint business, strategy, or commercial execution.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

** Responsibilities*
* + Lead end-to-end go-to-market (GTM) strategy and planning for Microsoft 365 Suites or Windows Cloud, connecting business priorities to scalable field execution.

+ Design customer journeys, offerings, and commercial motions that connect acquisition and deployment to adoption, sustained usage, expansion, renewal, and measurable customer value.

+ Define segmentation, targeting, growth priorities, and execution plans across Enterprise, Corporate, and SMB segments.

+ Connect portfolio and workload strategies into cohesive plans that simplify execution for customers, sellers, and partners, addressing dependencies, trade-offs, and growth opportunities across solutions.

+ Orchestrate Engineering, Product Marketing, Business Planning, Finance, Services, Customer Success, Sales, and Partners around shared priorities, objectives, and accountabilities.

+ Translate strategy into practical seller and partner guidance, customer engagement paths, competitive positioning, and enablement that scale across Enterprise and SME&C.

+ Design repeatable sales motions that help customers progress from initial interest through adoption, sustained usage, expansion, and value realization.

+ Use market, competitive, customer, partner, and field insights to develop actionable recommendations, inform business decisions, and identify opportunities to accelerate growth.

+ Identify execution blockers, establish clear ownership, and adapt strategies and execution plans as business priorities, customer needs, and market conditions evolve.

+ Define and track key performance indicators (KPIs) across business health, pipeline, revenue, adoption, usage, renewal, and customer…